Punjabi Libas Boutique

At Punjabi Libas Boutique, each product is carefully curated and quality-checked before dispatch to ensure the best possible experience for our customers.

🚚 Shipping Policy

We currently ship across India.
Orders are processed and dispatched within 2–4 business days.
Delivery timelines may vary depending on location and courier partner and usually take 5–10 business days.
Tracking details are shared via email or WhatsApp once the order is shipped.

🔄 Returns & Exchanges

We want you to shop with confidence. Returns or exchanges are accepted in the following cases:

If you receive a damaged product
If you receive an incorrect product

Products must be unused, unwashed, and in original condition with tags intact.

⏰ Return Request Timeline

Return or exchange requests should be raised within 48 hours of delivery by contacting our support team.
Requests raised after this period may not be eligible for review.

🎥 Supporting Evidence

To help us process your request smoothly, we may request images or a short unboxing video clearly showing the issue. This helps our team verify and resolve the concern faster.

💳 Refunds

Once the return or exchange request is approved and the product is inspected, refunds (if applicable) are processed to the original payment method.
Refunds are generally completed within 7–10 business days after approval.

🚫 Non-Returnable Items

The following items are not eligible for return or exchange:

Custom-stitched or made-to-order products
Products purchased during sale or special discounts
Items without original tags or packaging
Products that have been worn, washed, or altered

🚚 Shipping Charges

Shipping charges are non-refundable unless the return is due to an error from our side.
In such cases, our team will guide you with the next steps.

📞 Contact & Support

For any return or refund-related queries, please reach out to us at:

📧 Email: info@punjabilibas.in
🌐 Contact Page: https://punjabilibas.in/contact-us/

Our team aims to respond within 24–48 working hours.